Customer Contact System



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PMUA eNews Mailing List
The PMUA offers eNews mailings to customers and community members wanting up to date information on general PMUA news and events. PMUA eNews mailings function as a supplement to the MUA’s primary communications platforms, and is a means to help the community stay informed.

PMUA Important Service Announcement (ISA)
This automated phone notification system is utilized to relay urgent, service-related announcements to subscribers via pre-recorded voice messages. The PMUA Important Service Announcements (ISA) system functions as an auxiliary to the MUA’s primary communications platforms, and keeps the community informed of time sensitive, emergency service changes and updates.

PMUA-ISA is available to the general public. Those interested in receiving PMUA ISA communications may subscribe online, by phone, postal mail or in person drop-box.

Registration for PMUA eNews and Important Service Announcements (ISA) is easy, confidential and only requires basic subscriber information. To register, choose one of the following options. Please be sure to indicate how you prefer to receive PMUA ISA communications, by phone, e-mail, or both. For telephone communications, PMUA recommends registering a mobile phone number.

Online Registration (PMUA eNews & ISA)
You can register online to receive PMUA eNews blasts and/or Important Service Announcements (ISA) by filling out this form.
Phone Registration
You can register by phone to receive PMUA Important Service Announcements (ISA) by contacting the PMUA Public Information Department at (908) 226-2518.
Drop-Box & Mail Registration
You can sign-up for PMUA Important Service Announcements (ISA) by filling out a PMUA ISA registration form and mailing it or dropping it off at one of the following PMUA locations:


  • PMUA Headquarters – 127 Roosevelt Ave. Plainfield, NJ 07060
    • Drop-box or postal mail (Attn: PMUA Public Information)
  • PMUA Central Services – 215 W. Front St. Plainfield, NJ 07060
    • Drop-box only